Market Research Bristol - Who We Work For
Tailored Market Research Solutions By Experts
DJS Research Ltd works across a number of industry sectors, including private, public and voluntary sectors. We deliver projects to exceptionally high standards, which is proven by our ability to be selected for a number of approved supplier lists, including Ufi/learndirect, The National Archives and OFWAT.
Our full list of industry experience is outlined below.
Private Sector
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Public Sector
Voluntary/Charity
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Further Sector Information
Further detail about some of our core areas of expertise is outlined below:
Call Centres - over 20 years experience including customer satisfaction research and measuring call centre performance.
Education - conducted numerous projects for universities, colleges, Ufi (Learndirect) and Learning & Skills Councils (LSCs). An approved supplier with Ufi.
Finance & Insurance - a wealth of experience gained from working with a number of large financial institutions - mainly focusing on monitoring and improving customer service utilising customer satisfaction and mystery shopping techniques. Also, working with insurance companies to help develop and test propositions (commercial & personal).
Healthcare & Public Consultation - vast experience including work with the Department for Education & Skills (DFES), National Health Service University (NHSU), PCT's and a number of Councils. An approved supplier with The National Archives.
Retail - getting into the mind of the shopper via accompanied shops, intercepts, diaries, depth interviews, focus groups and accompanied surfs. Research has covered branding, customer satisfaction, store layout, POS and internet shopping.
Sport, Leisure & Tourism - extensive research into online gambling, package holidays and a number of projects for the National Association for Sports Development (NASD).
Utilities - extensive experience with energy and water companies including customer satisfaction, switching and retention, customer profiling and reaction to new initiatives e.g. at the time, dual fuel, multi utility connection businesses and brand extension into non-utility offers. An approved supplier with OFWAT.
Contact Us
If you would like further information about any of the above market research services please get in touch with DJS Research Ltd by filling out our on-line web form - click here or phone us on +44 (0)1663-732721


