Market Research Bristol - Client Testimonials
Tailored Market Research Solutions By Experts
Results from our clients are extremely positive. Currently 92% of our clients are very satisfied with our service with the remainder saying they are satisfied. In addition, last year two thirds of our projects were from repeat clients and the other third (new clients) said that they were very likely to use us in the future (and some are already doing so). A selection of our most recent client testimonials are shown below.
Choose from the categories below to view the client quotes for that specific sector:
Anglia Cancer Network
"DJS did an excellent job for us within a very tight timescale at one of the most challenging times of the year – Christmas. When we asked if they could increase the scope of the survey they responded positively without hesitation, even although I suspect it wasn’t that easy to organise. We had good feedback and were pleased with the presentation of the report. I would definitely consider using them again and have already mentioned them to colleagues in other organisations".
Flow Associates
"DJS gave a rapid, honest and helpful response to our initial query, and then handled our research efficiently to deliver a very useful result. I would be happy to work with DJS again".
Doncaster Link
"The service we recieved from DJS was excellent - all our expectations were met"
UK University
"I was very satisfied with the running of our focus groups; it was efficient, and effective. You were also swift to respond to our problems/questions, and very helpful. Thankyou very much!"
Anonymous
"DJS exceeded our expectations throughout the project providing a flexible and genuinely efficient service. They clearly have expertise and were very happy to share it, always providing ideas about how we could meet our targets. In our view they provided value for money and needed virtually no management"
Remploy Ltd
"We were very pleased with the service provided by DJS which produced some excellent results withint the timescale we needed them"
Wandsworth PCT
"We have worked with DJS Research on a number of different patient and public involvement projects and have already recommended them to other colleagues within the PCT due to their friendly, professional and efficient service. The DJS team kept us regularly informed of progress in a way that was flexible with our needs and have always kept to the agreed deadlines. The reports which have been produced have been widely circulated around the organisation and the results have been welcomed with positive feedback. We would definitely recommend DJS Research to other NHS Trusts".
Yorkshire & Humber Assembly
"The DJS team were incredibly professional and accommodating. They were also able to produce a well-written and evidenced report in a quick time. We received excellent feedback on the conduct and friendly nature of the DJS team and have since recommended DJS to our colleagues in other regions. We would therefore be more than happy to work with DJS again"
Education Sector
"The project brief was explored in great detail to ensure that DJS understood our exact requirements for the project. We were regularly kept informed of progress and updated on developments. The project was delivered to schedule and to the standard required - we were very pleased. This is the first time we've worked with DJS Research and would definitely consider them for other projects in the future"
Forest Heath District Council
"An efficient professional service"
Skills for Health
"As a client, I want any research I commission to run seamlessly, and it did. DJS clearly understood the types of questions which needed to be asked, achieved the set number of interviews with a hard to reach audience and presented the research results to us within a very tight timescale. Throughout, DJS demonstrated good project management skills, were open to suggestions and kept us informed every step of the way. I would definitely use them again."
Blackburn College
"The responsiveness and enthusiasm for the job was infectious. The research was carried out in a professional manner. Contact with us as clients was outstanding. It was good to know they had given the job the same priority as us!!"
UfI/learndirect
"DJS have recently produced an excellent piece of primary research for us. They have been reliable, friendly and thorough, producing a good piece of analysis that will definitely help to inform our future strategy and propositions".
Coventry University
"DJS are easy to work with and their research provided some useful feedback that we will be able to action".
Mental Health Strategies
"We knew what we wanted and sought a company that could deliver this to a high standard, to a specified timescale and at a good price. DJS Research did exactly what we requested but also gave good advice on the process, they kept us informed throughout the stages of the project and completed the project by presenting a clear, conscise and insightful report - all within budget. I would recommend them and use them again"
Blackburn College
"DJS responded with a well-thought out solution to our brand perception needs. The 2-stage research project was implemented to time, to budget and in line with MRS quality criteria and has provided us with independent, actionable and insightful information to steer future plans".
Sustainable Wales
"Very fast turnaround, friendly and approachable staff, professional job done"
St Helens College
"We have used DJS for a number of projects over the last two years and every time they have provided us with both an efficient and friendly service, and clear and actionable research findings, which have illustrated a good understanding of our sector. We will definitely use them again"
Ufi/learndirect
"A fast, efficient and reliable service"
UK University, Market Research Manager
"DJS Research brought professional understanding and provided a cost-effective research solution to inform the development of two of our new courses".
Bluewave International (Teacher Recruitment Agency)
"DJS Research delivered what they promised on budget and on time despite some challenges that they faced with the sample. The work was thorough and good value and has given us lots of pointers on how to improve our product. We are already putting these into action. We will be using DJS again, many thanks to Danny and Jo".
National Health Service University (NHSU)
"Excellent service, interpreted the brief instantly and turned round a first class piece of work to time. It was well received within NHSU and its wider stakeholders".
St Helens College
"All deadlines met, with Danny giving excellent service."
Department for Education & Skills
"DJS Research through Danny Sims has provided expert market research for nearly 3 years. Danny has led a number of research projects including public perception and product evaluation.
This has involved both quantitative and qualitative approaches. His reports are concise as he analyses the information greatly and has a very good grasp of the client's needs when presenting his findings"
Public Sector: Anonymous
"DJS Research provided us with an excellent service that was tailored to our requirements and flexible enough to cope with our last minute changes. I would highly recommend them"
Department for Education & Skills (DfES)
"Danny has been working for the Department for Education & Skills (DfES) for some 18 months now. His market research experience and skills have been invaluable in taking forward the customer focus work in the Department. He has worked on a number of high profile projects including the management of surveys to track public and young people's perceptions. Part of this work includes presenting his analysis to the Secretary of State for Education. He has become renowned as a specialist source and he has built up an excellent reputation for high quality work and a pragmatic and challenging approach.
From our experience, I would strongly recommend the services offered by DJS Research"
Cunningham Lindsey
"The service from DJS was flexible, professional and resulted in a very useful piece of research with the final report combining information and insight".
Anonymous: Financial Sector
"The customer service in general, from the responsiveness to the communication and the overall quality of the output, was very satisfying and it was a great working relationship throughout"
Anonymous: Financial Sector, Marketing Communications
"Always happy to advise and listen; happy to provide additional information on request; quick responses to questions; project delivered on time and within budget".
Shepherds Friendly Society
"The research undertaken by DJS has provided us with a far better insight into the attitudes and aspirations of our members. Although it confirmed certain assumptions we had about our members, the research also highlighted one or two unexpected findings, and as such will enable us to improve the relationship we have with our members.
However, the benefit of any research like this is only as good as the response you make to it. In combining its research skills with the technical knowledge of Nathan Dickman, DJS provided us with valuable feedback not only on how to improve the look and feel of our sites, but also how to increase the accessibility of those sites."
GRS Group
"DJS ran our research programme professionally and smoothly - even through some adverse times. Very supportive and delivered on time. Highly recommended"
Unity Trust Bank
" We wanted our research to form part of our future strategy development as well as review our customer service. A brief was written and put out to tender with 3 experienced market research companies.
Not only were DJS Research the first to respond, but you asked questions in order to clarify our exact requirements and thus your response stood out by its differentiation and ability to stretch our initial thoughts.
DJS Research was particularly competitive in terms of cost even though the research included face-to-face interviews which would involved travelling all over the country at your own expense rather than an additional cost to us.
Unity Trust Bank would highly recommend DJS to any company that wants to move their company forward and reach its customers. You and your team are friendly and approachable and consistently professional in your interactions with both the company and our customers.
You have been with us every step of the way from spending time in our Customer Service area to presenting your findings. Looking back at our previous research and suppliers, it is fair to say that we definitely made the right choice and look forward to working with you again. "
Profiling Research
" We commissioned DJS Research to conduct a market research project concentrating on a specific borough of London. The deliverables from this were to provide our firm with the raw data collected from the survey in a number of file formats.
Due to the circumstances in which this project arose, the turn around time from start to finish was particularly short and very little lead time was given for DJS to prepare prior to beginning the survey.
DJS delivered comprehensive accurate results prior to the deadline we set, were flexible in their approach to our business relationship and provided excellent customer service throughout. I would like to thank you for all your hard work and look forward to working with you again in the future. "
The Riverside Group
Marketing Analyst
" The customer analysis undertaken by DJS Research has proved invaluable for our organisation, it has had considerable impact both internally and has gained a wider audience by dissemination amongst National Housing Conference delegates.
We are currently evaluating how to fully implement these pioneering research findings in future customer recruitment and retention strategy. We would have no hesitation in commissioning DJS Research in the future nor recommending them to others "
Parcelforce Worldwide
" For some two years Danny worked reliably, efficiently and intelligently on our customer satisfaction research - neatly combining the roles of both research manager/executive and account manager/executive. Throughout he showed good grasp of methodology, including sophisticated sampling, questionnaire design and data analysis. He also performed ably at the reporting stage, presenting results lucidly and authoritatively so as to provide relevant guidance to decision-making.
Danny is one of those rare individuals who combines solid research skills with good interpersonal and presentation skills. A good team player who is fun to work with, Danny thinks things through carefully, giving clients confidence - you know your research is in safe hands "
Anonymous
"This is the first time I have used DJS Research and all aspects of the project from project briefing to delivery of results and recommendations have been completed very satisfactorily".
WRVS
"DJS undertook a two part brand research project for WRVS which was handled very professionally. The exercise has provided us with very useful information to take our plans forward. I would not hesitate to recommend DJS and we are already using them on another piece of research".
ThinkSmart (European Marketing Director)
"DJS took our intial brief prepared the proposal and question framework then carried out the job in the most seamless fashion. I do believe it is the slickest, most professional engagement I have ever had with a 3rd party company in my 20 year career in sales and marketing. Simply seamless!"
JRH Food Services Ltd
"After receiving many proposals from different market research companies, DJS Research was by far the most detailed and very competitive on price. The staff are professional, enthusiastic and very approachable, whether its first thing in the morning or last thing at night someone was always on hand to discuss any issues and help solve them there and then. My project was on a very short time frame, however, DJS was still able to complete a quality project with professional set of results well within the time constraints I had given them. Above all I am very happy with the service I received and would recommend DJS Research to any other company, big or small".
MRI (Managed Retail Intelligence)
"I have used DJS for a variety of research requirements for several clients across very different markets and every time have been impressed with their thorough approach, ability to understand the brief and insightful presentation of their findings".
Huntsman Textile Effects
"Right from the initial contacts, DJS have been both friendly and approachable. They have provided an extremely professional service and delivered a well prepared report on their research findings. It is surely advantageous to be able to work directly with the research directors who are fully involved in the project and understood our needs. We are continuing to use DJS for further research projects."
Property Management
Customer Satisfaction and New Product Development Research
"We were very pleased with the way the survey was conducted, it was done in a very professional manner and we felt that the staff cared about what they were doing and were genuinely interested in the future of the company."
Store Property
"Despite DJS being based far away from the survey site we received a high quality service that met our objectives exactly"
Lapsed Customer Research (Casino)
" What a wonderful service! Approachable, professional, knowledgeable and enthusiastic. Quick turn-around time on projects, and excellent quality of results. DJS comes highly recommended! "
National Association for Sports Development (NASD)
" DJS responded to our query promptly and comprehensively. Danny dealt with us personally and was careful to ensure he fully understood our requirements. The work was completed to time and to a high standard and the research report was clear and succinct "
Glossop Rugby Union Football Club
" Working with Danny was a joy from start to finish. He took care to make sure that the consultation asked the questions we needed to ask; was energetic and enthusiastic throughout the process; didn't make a single promise that he couldn't keep and delivered the feedback, which was quite challenging for some of us, in a sensitive but professional way.
We are already planning our next piece of work with DJS Research. "
4S Information Systems Ltd "This was our first 'big' market research project and so we were a bit skeptical of how much benefit it would be, but it has given us the way ahead and identified some new opportunities. We could have never done this on our own, to this top class level. DJS have done a great job for us"
TBWA Manchester "My experience of DJS leads me only to believe that they are a wonderfully professional, efficient, thorough and courteous group of individuals at all stages of the research process, leaving both myself and my Client extremely satisfied not only with the research results but the service we received as a whole".
PureCM (Provider of Source Control Software) "I have been impressed by the short period of time DJS needed to grasp the essence of our research goals. They pushed hard to get the results we wanted and showed great commitment. All in all, I am very satisfied with the actionable results DJS delivered"
Marketing Agency,New Product Development Research (Telecomms)
"Very professional, good location and facilities, very good interviewer - got the most out of the attendees, very good value for money."
Armstrong Laing (Cost Management Software Provider)
"The Customer Survey carried out by DJS Research was extremely thorough at all stages of the project. The key to success was a lot of hard work in the initial stages in ensuring that the survey was set up to meet our exact information requirements. The project was delivered on time, within budget and more than exceeded our expectations."
Virtual Surveys
Quentin Ashby, Business Development Director
" Experienced researchers with a huge amount of enthusiasm. A good combination"
Rainbow Research
Research Director
" DJS Research is an extremely professional outfit, providing top class, innovative and imaginative research. Danny is a pleasure to work with, he is completely reliable and nothing is a problem. I look forward to our continuing relationship! "
Park Lane Research
Barrie Hawker - Managing Director
" Danny from DJS Research has recently conducted some pricing research on behalf of a client involved in the woodcare market. Very apt considering Danny does exactly what he says he's going to do and when he's going to do it. A potentially complex brief was professionally managed, with care, efficiency and confidence. Top job, Danny "
Business & Market Research (B&MR)
Andrew Vincent - Managing Director
" DJS research has worked on assignments for a wide variety of our clients, from whom we have had a considerable amount of positive feedback. "
United Utilities
"DJS Research took the time to understand our research requirements and responded with a professional proposal that added value to our research objectives and was also very good value for money. The whole project ran smoothly with no delays and was professionally managed throughout. I would be happy to use DJS Research for any future studies and would recommend them to others."
Echo Managed Services (Sister Company of South Staffordshire Water)
"I approached half a dozen agencies for a proposal for a B2B market intelligence project. I found that DJS responded quickly to the brief, understood the objectives better than any agency and, once commissioned, sustained a good level of engagement and understanding. DJS met the objectives I had set and completed the project within a challenging timeframe. Moreover, Ali and Danny were able to add value and bring constructive ideas to the project which improved the quality of information uncovered, improved the success rate of interview recruitment and increased the business value of the final report".
Radius Systems Ltd
"DJS always sort my input at each key milestone to ensure that I was fully aware and happy that my brief was being met and throughout the whole process I was always kept well informed. The outcome of the process provided valuable information in the format and manner we could use to help improve the service we offer to our customers. DJS were professional, efficient and delivered on what was asked of them. I would not hesitate to recommend them"
United Utilities
"DJS Research provided a very quick turnaround for our project and a first rate service from start to finish. I wouldn't hesitate to recommend them to other companies".
Anonymous: Utilities Sector
"From the initial proposal, which demonstrated an understanding of our company's background, through the research with sensitive customers to the final presentation the service given by DJS was of the highest standard".
Siemens Energy Services
"Having had no previous experience in using a research company before I was not really sure what to expect. I thought it would take alot more time to explain exactly what we wanted but in actual fact this took no time at all. DJS understood our requirements exactly and carried out the project in a highly professional manner and exceeded my expectations. Always very pleasant to talk to I would have no hesitation in recommending DJS to any business".
Siemens Energy Services
"Provided no hassle service which met 100% of my expectations"
Research Manager, Major UK Utility Company
"We've worked on a number of projects over some time and the benefits have been clearly evident. Their ability to understand our business and apply the learning from one study to the next has been superb. In fairness, you would hope that all research agencies do this, but it's not always the case. I would certainly recommend using them.
I have also consistently been able to put them in front of my internal clients and not worry about the reaction. For a research manager, this reassurance is hugely valuable as it takes some of the pressure away from me. I have on many occasions been able to consult and bounce ideas around, sometimes without a specific project in mind. Sometimes this leads to work but not always. Regardless of the outcome, they have always been keen to help."


